Before you even reach the Delta One Lounge, you’re treated to a taste of the luxury that is to come. A separate check-in area is located on the right-hand side of the main arrivals level on Terminal 4. Automatic glass doors open and reveal a tranquil light-filled hallway, lined with potted fiddle leaf figs, a stark contrast from the chaos at the regular check-in desk. Here Elite Service agents check your bag in while you rehydrate on ice-cold cucumber-infused water and light refreshments like bite-size servings of Hamachi crudo and a Roquefort mousse tart. Once your bags are cleared and your passport is checked you’ll head to security. In the latter half of 2024 the check-in area will feature a private TSA screening lane for added exclusivity.
The experience